Black Car & Executive Transportation Pricing

How hourly service is billed. Hourly / as-directed service is based on the total time the vehicle and chauffeur are reserved for your service rather than on a single point-to-point trip.

Except where positioning applies, hourly service begins at the earlier of the scheduled start time or passenger departure. Early chauffeur arrival does not begin billable time. The full reserved period remains due if service ends early.

When hourly service begins or ends within The Woodlands service zone, IAH, DWH, or CXO, the applicable passenger pickup or final destination serves as the billable start or end point.

If the pickup and/or final destination is outside those areas, the corresponding billable start and/or end extends to the vehicle's departure from and/or return to The Woodlands service zone.

Extensions are subject to availability and, if accepted, are billed in one-hour increments.

Published Rates. Published rates include applicable service fees, fuel charges, tolls, mileage, airport charges, and ordinary operating expenses. Gratuity is not included. Event parking fees imposed by a venue, event operator, or parking facility are not included and may be billed separately at actual cost.

Point-to-Point Pricing. Published point-to-point rates reflect the total time, mileage, and vehicle positioning required to complete the service from our base in The Woodlands, not solely the passenger's onboard mileage.

Woodlands Local Transportation. Woodlands local one-way rates apply only to direct point-to-point transportation where both the pickup location and final destination are within The Woodlands service area and no intermediate stops are requested.

Zone Pricing. Published airport and zone rates are one-way and apply to ordinary point-to-point transportation from a single origin to a single destination within the published service zones. The applicable zone is determined by the service ZIP code.

Additional Stops. Additional stops are subject to the applicable stop fee and may also increase the base fare if a higher-priced service zone is entered. Multiple stops, extended waiting, or substantial route deviations may be converted to hourly/as-directed service.

Services Outside Published Zones. Transportation not covered by a published point-to-point rate may be billed under the applicable hourly rate and hourly-service rules. Transportation that neither originates nor terminates within the Greater Houston Metropolitan Area may be subject to separate pricing and availability.

Waiting. Scheduled pickups other than arriving-flight pickups include the first 15 minutes of waiting. Additional waiting is billed at $50 per 15-minute block.

No-Shows. No refunds are provided for no-shows, and the full applicable fare or reserved amount is due.

Arriving Flight Pickups. Ordinary deplaning, baggage, customs, and terminal-processing delays are accommodated. A reservation may be treated as a no-show after 30 minutes without communication for a domestic arrival or 60 minutes without communication for an international arrival.

Other One-Way Pickups. A reservation may be treated as a no-show beginning 15 minutes after the scheduled pickup time if no communication has been received from the passenger or booking contact. If schedule and operating conditions permit, we may allow up to an additional 15 minutes before departing.